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Case Studies

Crisis Communication

Safeguarding Reputation & Rebuilding Buyer Confidence

Client

Major Property Developer

Industry

Real Estate

Region

Malaysia

What We Delivered

  • Implemented a robust crisis communication strategy.
  • Developed holding statements and distributed factual updates.
  • Moderated a 1,500-participant town hall for transparency.
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Overview

A structural incident led to a stop-work order and negative media coverage, affecting buyer confidence and public perception.

Impact That Matters

The company maintained transparency and managed media narratives effectively, preventing long-term damage to its reputation.
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